Collection & use of information
Contact Us Information
If you want to book a tour online, you will have to fill the booking form. In order to complete the form you will be required to give contact information (such as email ID, name, and contact number). Using the information we will contact you regarding your query. All the email queries will be processed through our email support system. You will receive automated response email by the TDS: The Desert Safari Sales Team.
If you are booking any tour or service from us, we request certain particular identifiable information from you on our online booking form. You will be required to give contact information (such as email ID, name, and contact number). All the information will be used to book your order and for billing purpose if payment made in advance. If we have any difficulty regarding the confirmation of your booking we will use the information to contact you. Please ensure to provide correct information in order to get better response from us. We do run fraud checks on online payments made through credit cards, we have right to ask you a copy of your identification document it could be a passport or driving license. We have all the rights to cancel your booking if card verification fails and will inform it to the authorities.
Based on all the personal information you shared with us, we will communicate with you regarding your queries, bookings, services you have requested for and to manage your account. All the communication will be through either email, telephone, SMS, Watsapp, and Skype in accordance with your ease.
We will take your photos during the tour only if you agreed, you can buy the photos if you like them. We will also use them in our photo gallery and for social media, but with your approval and agreement.
We store information that we collect through cookies, log files, clear gifs, and/or third party sources to create a “profile” of your preferences. We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide personalised upgrades and promotion deals and to improve the content of the site for you. Sometimes it may be required for us to share your profile with our suppliers in order to accurately fulfil your order